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Yes, Trans People Are Still Being Refused Health Care in Australia

Updated: 2 days ago

Authors: Dr Sav Zwickl and Tomi Ruggles

Content warning: This blog focuses on anti-trans discrimination in healthcare settings, including personal stories from trans individuals about their discrimination experiences.


A trans person sitting on a hospital bed, their hair tied back, looking sadly at their doctor

A trans person sitting on a hospital bed, while their doctor looks at a digital tablet. Image credit: FG Trade via iStock.

The Australian Charter of Healthcare Rights clearly states that all people in Australia have the right to be treated with dignity and respect and to have their culture, identity, beliefs and choices recognised and respected when receiving health care.  This includes trans and gender diverse (trans) people.

However, in Australia (and most places globally), there is a long history of mistreatment of trans people in healthcare settings.

While trans people generally have better access to health care than they did in the past, research we recently published in the Medical Journal of Australia indicates that trans-related discrimination in healthcare settings remains prevalent.



A genderfluid intersex person leaning their face on their hand, appearing upset

A genderfluid intersex person with a sombre look on their face. Credit: Shane via Unsplash.

How common is discrimination in Australian healthcare settings?

In our survey of 516 trans people from across Australia, over half (56%) reported at least one incident of trans-related discrimination when trying to access health care between 2020 and 2022.

Over 40% of trans people had been misgendered (e.g. incorrect pronouns), 26% had been asked inappropriate questions related to being trans when seeking care for an unrelated medical problem, and 24% had been deadnamed (e.g. using legal rather than chosen name) in a healthcare setting.

“In the past, when medical practitioners have discovered my trans status, I have been insulted, taunted… the staff charged with administering the medication ridiculed me and called me 'it'.”

“I was in hospital with a burst appendix… while my medical and legal documents had my preferred pronouns, title, and gender, the nursing staff and other medical practitioners consistently misgendered me. There wasn't an easy way for me to address this, especially while I was as ill as I was.”

Of particular concern, 15% had experienced delayed health care (e.g. their health complaint was not taken seriously) and 6% had been denied of health care (e.g. they were refused care because they were trans) over a two-year period.

“My GP, who usually gives me my testosterone shots, is an hour away by public transport… I contacted my two closest GP clinics to ask if nurses there could give me my shot, both said no. One asked me what injection and actually laughed at me when I said testosterone/HRT and told me that it wasn’t essential.” 


A trans man sitting on a window sill, looking sadly out of the window

A trans man looking out of his window. Credit: Annie via Adobe Stock.

Trans people often delay seeking health care due to discrimination

Finding a trans affirming healthcare professional can be challenging for both general health care needs (e.g. getting antibiotics for a chest infection) and gender affirming health care (i.e. hormones and surgery). As a result, many trans people report delaying seeking health care, even with serious health concerns, due to fear of discrimination.

“I’m scared to even fill my [hormone] prescription at the local pharmacy because it’s a small transphobic town.”

“I was misgendered, couldn't find an accessible toilet, and had to beg for menstruation products. I am so afraid of going to hospital, and experiencing the same thing, that I've just continued living in extreme pain, fearful that it was something really wrong.”

In part due to these barriers that trans people face in accessing timely and respectful health care, the trans community has higher rates of disability and chronic health conditions.



Two non-binary people, one with long black hair and one with short dyed hair, holding up cards which show their pronouns

Two non-binary people holding up paper cards, displaying their pronouns. The person on the left uses he/him/his and they/them/theirs pronouns. The person on the right uses she/her/hers and they/them/theirs pronouns. Credit: Freepik.

Healthcare professionals need better training in trans health

In a survey we conducted back in 2018, we asked trans people how healthcare professionals can better support them. The top priority was better education and training in trans health. As one participant described:

“I want my healthcare professionals to use my correct name and pronouns above everything else. They don’t need to address my trans identity unless it is directly relevant to whatever I am seeing them for.”

While some healthcare professionals may intentionally discriminate against trans people, the vast majority have simply not had any training about the health needs of trans people or how to treat trans people respectfully.

This is why Trans Health Research continuously advocate for the incorporation of trans health into medical and healthcare related curriculums, to equip future healthcare professionals with an understanding of trans people and their needs. Additionally, we advocate that ALL healthcare professionals should have training in trans health, from GPs to ward nurses, physiotherapists and dentists.

An androgynous young person looking at a digital tablet. The young person has one prosthetic arm

A young person, with a prosthetic arm, looking at a digital tablet. Credit: Getty Images via Unsplash.

And of course, any curriculum or training program, policy, or service should be designed, implemented, and informed in partnership with the trans community, to ensure they are as accessible, appropriate, and inclusive as possible. The trans community is incredibly diverse, and any new program, policy or service should consider geographical and financial accessibility, and cater to the needs of people with disabilities, neurodivergent people, Aboriginal and Torres Strait Islander peoples, and other trans people of marginalised identities and experiences.


In the above video, published almost a decade ago, two Australian trans men named Dale and Andrew discuss their negative experiences with health care. These experiences include being afraid to access care, being denied care, being deprived of food while in hospital, being misgendered, and having no safe aged care options.

Dale also discusses the conversion therapy, homelessness, misinformation about trans men, and invisibility he endured. Speaking about his experience, the late community elder said:

“I've been refused treatment at hospitals, and [by] doctors. They don't treat people like me... [I was] told to go, [that] security would be called... Religiously, they didn't agree with what I'd done, so they took me back out onto the street, told the ambulance to get rid of me. You've just got to get better and walk, or get out of there as soon as you can... You're relying on these people to do something, to help, and they're busy with their politics... There's a long way to go yet.”




Dr Sav Zwickl (they/them) is a trans non-binary Research Fellow with the Trans Health Research group, where they lead TRANSform, Australia’s largest longitudinal trans health study. They have a Masters degree in Sexology, a PhD in Gender, Sexuality and Diversity Studies, and experience in LGBTIQA+ peer support.


Tomi Ruggles (she/her) is a Registered Nurse and proud queer Australian, with an MA in Social Work. Tomi is passionate about supporting the trans community and wishes to address social inequity through advocacy and research. Tomi has worked with marginalised populations, elderly Australians, and Australians who live with a disability for over a decade.






Trans Health Research relies on competitive grant funding and donations to continue our work. We invite you to make a tax-deductible donation to Trans Health Research. Your donation will enable us to continue conducting research, education and advocacy to improve the health and well-being of the trans community.

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